Contact Us

You can email us at contact@traviara.com and we'll get back to you asap.

For tracking related questions, please visit the Track Order Page on our website. If you haven't received any emails about your order, please check your promotions or spam folder in case our emails ended up there.

 

or simply fill the form below 👇

Contact form

FAQ

What are your shipping times like?

We offer insured and tracked shipping for all orders. Estimated delivery times after shipment range from 8-21 days depending on your location. For a more accurate estimate, proceed to checkout.

How do you ensure the quality of your products?

Our team works tirelessly to ensure that every product meets our high standards of craftsmanship and durability, providing you with top-quality items you can trust.

What is your return policy?

what should i do if my order arrives damaged or defective?

If your order arrives damaged or defective, please contact our customer service team immediately, you must send us a high-quality image or video of the damage or defect in order for a replacement to be issued. We'll work with you to resolve the issue as quickly as possible, whether that involves sending a replacement or issuing a refund. Your satisfaction is our top priority.